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What we do

  • About The PUB
  • Strategic Plan
  • Enabling Legislation
  • What we do
  • What we don't do
  • Utility Rates
  • Hearing Process
  • FAQ
    • FAQ Home
    • Appeal a disconnection
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What we do   

The PUB has a specific mandate based on its enabling legislation. We act as a rate setting tribunal for various public utilities. The PUB  establishes just and reasonable rates for the provision of electricity by Manitoba Hydro, for natural gas supplied by Centra Gas, for propane supplied by Stittco Utilities Ltd, rate bases and premiums charged for compulsory driver and Basic vehicle insurance provided by Manitoba Public Insurance and rates charged by water and wastewater utilities outside the City of Winnipeg.
The PUB regulates private natural gas brokers and monitors the construction and operation of gas pipelines that are subject to provincial jurisdiction.
We make recommendations to government on a triennial basis regarding the regulation of payday lenders and payday loans including the maximum chargeable rate. The PUB also sets the maximum allowable fee charged for cashing a government cheque.
As a quasi-judicial administrative tribunal, we hear appeals on behalf of the Water Services Board and from individuals who have been disconnected from water and wastewater utilities or natural gas or propane service (other than in the winter).
The PUB fulfills its mandate through public hearings, paper reviews and when required direct intervention. Our processes involve enquiry, research, consultation, careful deliberation, and public dissemination of decisions and notices of upcoming Board activities including rate applications.
When considering a rate application, the Board reviews the financial requirements of the utility as well as the impact on the consumer. While the Board is sensitive to customer reaction to increases, it must consider the sustainability of the utility. 

ABOUT US

The Manitoba Public Utilities Board (the Board) is an independent quasi-judicial administrative tribunal operating under the authority of the Manitoba Legislature. While the current Public Utilities Board Act was passed in 1959 the Board has regulated services under other legislation since 1913.

BOARD ORDERS

The Board communicates its decision through its Board Orders.

View All Board Orders

GET IN TOUCH WITH US

  • Address: 400-330 Portage Ave, Winnipeg, MB R3C 0C4
  • Phone: (204) 945-2638
  • E-mail: publicutilities@gov.mb.ca

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