Recognizing that many water cooperatives and privately owned utilities have very small customer bases and annual revenue requirements, the Public Utilities Board (Board) regulates these utilities on a “complaint based model” to constrain regulatory costs. This means that many of these utilities are able to introduce rate changes simply by notifying their customers and providing the Board with financial information in support of the rate changes. If the increase is significant or if a proposed rate increase results in many complaints, it may prompt the Board to review the proposed changes in greater detail.
Co-Operative/ Privately Owned Contact Information Form
Campground Contact Information Form