About Water and Wastewater
The PUB has rate and other regulatory responsibilities for all of Manitoba’s water and/or sewer utilities but does not approve rates for the City of Winnipeg. The PUB has a regulatory caseload of approximately 240 water and/or sewer utilities, including approximately 200 municipal utilities and 40 cooperative and privately owned utilities. The Board typically reviews applications using a paper-based review, but the Board will hold a public hearing if it determines it to be in the best interest of stakeholders.
Recognizing that many water cooperatives and privately owned utilities have very small customer bases and annual revenue requirements, the PUB regulates these utilities on a “complaint based model” to constrain regulatory costs. This means that many of these utilities are able to introduce rate changes simply by notifying their customers and providing the PUB with financial information in support of the rate changes. If the increase is significant or if a proposed rate increase results in many complaints, it may prompt the Board to review the proposed changes in greater detail. Water utilities are public utilities as defined in the Public Utilities Board Act and regulation is mandatory.
Sewer-only utilities need to be declared by the Board to be public utilities to be regulated; a general declaration was made in Order 93/09.
Board Decisions can be found at this link.
The process to Appeal a Disconnection can be found at this link.