Natural Gas Marketers
Gas marketers, also called gas brokers, are independent businesses. They offer gas commodity at unregulated prices to consumers choosing to contract with them. Marketers offer the opportunity to select an option with different terms and pricing than that offered by Centra Gas, but with Centra still acting as the primary distributor.
Customers entering into a fixed-price and fixed-term gas supply contract with a marketer are fixing the price per cubic metre; they are not fixing their bill. While marketers offer a fixed price per cubic metre of natural gas, the bills are actually based on the amount of gas used for that month as well as the price per cubic metre.
Know Your Rights
The key consideration for any customer of a private gas marketer is the need to be informed. Prospective customers should take the time to research their options and compare the choices offered by the various gas marketers. Because you are agreeing to a contract, you should understand all the contract details. Make sure you understand all costs and fees, and if and when they apply to you.
The Board licenses and regulates natural gas marketer in Manitoba. The Board has developed a Code of Conduct of Independent Marketers as decribed below.he Board licenses and regulates natural gas marketer in Manitoba. The Board has developed a Code of Conduct of Independent Marketers as decribed below.
References and Documents
Appendices
Appendix A - Code of Conduct for Direct Purchase Natural Gas Transactions (pdf)
Appendix B - Guide to Purchasing Natural Gas in Manitoba (pdf)
Appendix C - Annual Information Notice (pdf)
Appendix D - Disclosure Statement – Door to Door Transactions (pdf)
Appendix E - Disclosure Statement – Contracts resulting from Electronic Communications (pdf)
Appendix F - Disclosure Statement – Contracts resulting from Telemarketing (pdf)
Appendix G - Direct Mail Transactions (pdf)
Appendix H - Rate Comparison Template – Door to Door Transactions (pdf)
Appendix I - Rate Comparison Template – Contracts resulting from Electronic Communications (pdf)
Appendix J - Rate Comparison Template – Contracts resulting from Telemarketing (pdf)
Appendix K - Rate Comparison Template – Direct Mail Transactions (pdf)
Appendix L - Training Completion Certificate (pdf)
Appendix M to R - Confirmation Letter Templates (pdf)
Customers entering into a fixed-price and fixed-term gas supply contract with a marketer are fixing the price per cubic metre; they are not fixing their bill. While marketers offer a fixed price per cubic metre of natural gas, the bills are actually based on the amount of gas used for that month as well as the price per cubic metre.