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To submit your enquiry/complaint to the Public Utilities Board of Manitoba, please complete the form below. You will have the opportunity to go through the form to identify any additional areas of concern before you are asked to finally submit the form.
The Information you provide today is collected under the authority of The Public Utilities Board Act and can be used to
The information is subject to access and privacy provisions of the Freedom of Information and Protection of Privacy Act.
If you have any questions or concerns regarding the collection of this information, please contact the PUB at 204-945-2638 or 1-866-854-3698 (in Manitoba).
The PUB does not regulate the daily operations of the regulated utilities. The PUB encourages all matters of complaints to be directed to the utility and/or municipality FIRST. The PUB should be the last resort for resolution. A review of the matter may result in costs being incurred by both the applicant and the utility.
Have you contacted the Utility or the Municipality?
Please contact the Utility or Municipality regarding your concern
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Are you the account holder?
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What is your complaint?
Who is your complaint about and when did it happen?
Whom have you dealt with about this problem? (List names, phone numbers, addresses and when you last had contact with them.) Explain the steps you have taken to solve this issue.
Have you received anything in writing from the department, agency or municipality? Please tell us what you have received. We may request that you fax or mail these documents after we review your complaint.)
Did you file an appeal or ask for a review? If yes, when was the last appeal or review and what was the result?
How can PUB assist you in exploring a resolution?
Is this matter urgent? If so, please explain why.
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